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Dark Chocolate Lovers’ Essential Pairing
Damaged In Transit
Claim Your Reshipment
If your order arrived seriously damaged in transit, we'll send a replacement at no extra cost — no back-and-forth needed. Have your order number, an unboxing video or photos, and clear photos of the damage ready before you start.
What you'll need
- Your order number
- The delivery date and time frame
- An unboxing video or photos
- Clear photos of the damage or problem area
Claim Your Reshipment
You'll be asked to sign in with Google to upload your files.
Our team personally reviews every claim.